General Information
Fees:
Free
Service Delivery Format:
- Virtual (over the phone or through web conferencing)
- Walk-in at the West Toronto Youth Hub
Eligibility:
- Ages: 0 – 29 years
- Parents and/or Caregivers
Referral:
No referral required
Service Duration:
As needed, ongoing
Service Duration:
1 hour sessions
Languages offered:
- English
- Spanish
- Polish
- Translation Services
Rapid Access Therapy Service Hours:
Rapid Access Therapy is now offering Walk-in services, Monday to Friday, at the West Toronto Youth Wellness Hub located at the Jane Street Hub, 1541 Jane St., North York.
Please note registration closes 1 hour 30 minutes prior to the end of service hours.
No appointment necessary; first come, first served. Face masks may be required in waiting area; masks are available upon request.
| Monday | 11:00 a.m. to 4:00 p.m. (Last Registration 2:30pm) |
| Tuesday | 3:00 p.m. to 8:00 p.m. (Last Registration 6:30pm) |
| Wednesday | 3:00 p.m. to 8:00 p.m. (Last Registration 6:30pm) |
| Thursday | 11:00 a.m. to 4:00 p.m. (Last Registration 2:30pm) |
| Friday | 10:30 a.m. to 3:30 p.m. (Last Registration 2pm) |
| Saturday* | 10:00 a.m. to 2:00 p.m. (Last Registration 12:30pm) |
*Saturday sessions are virtual only – please call 416-669-3521
Virtual Rapid Access Therapy Service Hours:
Limited virtual sessions are available, Monday to Friday, during walk-in hours (see above). Please call 416-669-3521 to book your time. Registration closes 1 hour and 30 minutes prior to end of service hours; calls made after that time will be booked for the following day.
what’s up walk-in® at St. James Town Community Corner (The Corner):
Walk-in services 5 days a week at The Corner, located in downtown Toronto at St. James Town Community Corner at 200 Wellesley St. E., just east of Sherbourne Street.
Please call 416-917-9356 or 437-551-8638 before your arrival.
| Monday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Tuesday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Wednesday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Thursday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Friday | 12:00 p.m. to 5:00 p.m. (Last Registration 3:30 p.m.) |
For general inquiries:
Please call 416-394-2424 Ext:0
or email info@yorktownfamilyservices.com
Rapid Access Therapy, provided at no charge, is barrier-free access to mental health counselling services offered virtually (Virtual Rapid Access Therapy) and in-person (Walk-in Rapid Access Therapy).
Virtual Rapid Access Therapy
Limited virtual services are available during walk-in hours by calling 416-669-3521. Virtual sessions are also available on Saturdays from 10 a.m. to 2 p.m.; Please call 416-669-3521.
Walk-in Rapid Access Therapy
In-person services are available through our walk-in at our West Toronto Youth Wellness Hub, located in the Jane Street Hub, at 1541 Jane St. in North York.Â
Walk-in counselling can be accessed from Monday to Friday; first come, first served. No appointments are required. Face masks may be required in waiting area; masks available upon request. Registration closes 1 hour and 30 minutes before closing time.


