What’s Up Walk-In® - Yorktown Family Services

What’s Up Walk-In®

General Information

Fees:

Free

Service Delivery Format:
  • Virtual (over the phone or through web conferencing)
  • Walk-in Rapid Access Therapy at the West Toronto Youth Wellness Hub
  • Walk-in at Centre Francophone du Grand Toronto
Eligibility:
    • Ages: 0 – 29 years
    • Parents and/or Caregivers
Referral:

No referral required

Next Session Dates:

As needed; Ongoing

Service Duration:

1 hour sessions

Languages offered:
  • English
  • Spanish
  • Polish
  • Translation Services
Rapid Access Therapy Service Hours:

Rapid Access Therapy is now offering Walk-in services, Monday to Friday, at the West Toronto Youth Hub located at the Jane Street Hub, 1541 Jane St., North York.

Please note registration closes 1 hour 30 minutes prior to the end of service hours.

No appointment necessary; first come, first served.

Monday 11:00 a.m. to 4:00 p.m.
(Last Registration 2:30pm)
Tuesday 3:00 p.m. to 8:00 p.m.
(Last Registration 6:30pm)
Wednesday 3:00 p.m. to 8:00 p.m.
(Last Registration 6:30pm)
Thursday 11:00 a.m. to 4:00 p.m.
(Last Registration 2:30pm)
Friday 10:30 a.m. to 3:30 p.m.
(Last Registration 2pm)
Saturday* 10:00 am to 2:00 pm
(Last Registration 12:30pm)

*Saturdays are virtual only – please  call 416-669-3521

Virtual Rapid Access Therapy Service Hours:

Limited virtual sessions are available, Monday to Friday, during walk-in hours (see above). Please call 416-669-3521 to book your time. Registration closes 1 hour and 30 minutes prior to end of service hours; calls made after that time will be booked for the following day.

what’s up walk-in® at Centre Francophone du Grand Toronto:

Walk-in services available starting June 24th, 2024 at Centre Francophone du Grand Toronto, located in Downtown Toronto at 555 Richmond Street West, Suite 303. Services offered in English every Monday, from 1pm to 4pm (last registration at 2:30pm). French services coming soon!

Map:

West Toronto Youth Wellness Hub:

1541 Jane Street, North York ON M9N 2R3

Centre Francophone du Grand Toronto:

555 Richmond Street West, Suite 303. 

For general inquiries:

Please call 416-394-2424 Ext:0
or email info@yorktownfamilyservices.com

Little african american girl and her parents at reception of psychologist, kid sharing her feelings with doctor

What’s Up Walk-In®

What’s Up Walk-In is a rapid access to therapy service. This service is available without appointment during designated times across the City of Toronto through a network of child and youth mental health agencies. Therapists work from a single-session solution-focused model building on client skills and resources to achieve results quickly. There is no fee for service.

Yorktown Family Services is a member of the What’s Up Walk-in city-wide network of partners offering immediate access to mental health services. Yorktown’s What’s Up Walk-in is based at our West Toronto Youth Wellness Hub and serves ages 0 to 29 as well as families and caregivers of children and youth.

Clients can connect with a Therapist in person at the What’s Up Walk-in from Monday to Friday, no appointments are required; first come first served. Registration closes 1 hour and 30 minutes before closing time. Virtual therapy sessions are available on Saturdays.

Yorktown also has a partnership with Centre Francophone du Grant Toronto for a walk-in counselling service at their 555 Richmond Street West location every Monday from 1pm to 4pm starting on June 24th, 2024.

To learn more about how to access counselling in-person through the What’s Up Walk-in or virtually, please call 416-669-3521.

Introducing a new what’s up walk-in® collaboration between Yorktown Family Services and Centre Francophone du Grand Toronto for our new downtown location. Starting on Monday, June 24th, 2024, we will be running a walk-in counselling clinic at 555 Richmond Street West, Suite 303. 

Services will be offered, free of charge, for infants, children, youth, young adults (0-29), and their families/caregivers in English, with French services soon to follow later this Summer (check back here for updates!).

No appointment necessary; first come, first served. All services are free; no Health Card required.

Every Monday
1 pm to 4 pm
(last registration 2:30pm)

LGBTQ+ positive space & youth hub environment

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