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Serving Toronto for over 30 years, Yorktown Family Services enables
children, youth, young adults and families as well as women and children who are survivors of domestic violence to bring positive change to their lives.
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Yorktown Family Services supports and equips women, children, youth and families to create positive change in their lives.

Yorktown Family Services (YFS) is a fully accredited community service agency comprised of an infant, child, and youth mental health centre; a women’s shelter and community-based violence against women services; and an integrated services site offering rapid access to multiple mental health, primary health, and social service programs for youth and young adults. For over 30 years Yorktown has been providing immediate access to a wide range of services in Toronto’s most vulnerable communities to support and equip women, children, youth and families to create positive change in their lives.

Yorktown Family Services welcomes individuals of all abilities. We are committed to accessibility and will make reasonable efforts to accommodate requests related to service animals, special access to our services and materials, or with accommodations during the selection process. Support persons accompanying an individual to our services are also welcome.

Please contact our Talent & Culture department for accommodations at 416 394-2424, ext.222, or by emailing talentandculture@yorktownfamilyservices.com

We gratefully acknowledge the support from these organizations.

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Ontario Ministry of Health
Canada
Ontario Ministry of Health
Ontario Ministry of Health
Ontario Ministry of Health
Dolphin Gaming and OCGA Charitable Gaming. Community Good.

We gratefully acknowledge the support from these organizations.

Slide
Ontario Ministry of Health
Canada
Ontario Ministry of Health
Ontario Ministry of Health
Ontario Ministry of Health
Dolphin Gaming and OCGA Charitable Gaming. Community Good.

We gratefully acknowledge the support from these organizations.

affiliate logos

News, Events & Upcoming Programs

Stay up to date with the latest news, events and programs at Yorktown.

two young children jumping with glee on a pile of white pillows

Shirley’s Healing Garden: A Sanctuary of Healing and Hope

On November 29, 2024, Yorktown Family Services’ Shelter marked a poignant milestone — the 40th anniversary of the tragic death of Shirley Samaroo, whose courage and story gave rise to what is now Yorktown’s Violence Against Women Services. In her memory, Yorktown unveiled Shirley’s Healing Garden, a sanctuary dedicated to her and to all victims and survivors of gender-based violence. The garden’s creation was born from a conversation between Yorktown’s CEO, Suzette Arruda-Santos, and Gabbey Dessye, Director of VAW Services. Together, they envisioned a space that would both commemorate Shirley’s life and offer the women and children living at the […]

Niku’s Story: Finding Her Voice at Yorktown Family Services

When Niku* and her two young daughters, aged two and three, arrived at Yorktown Family Services’ Violence Against Women Shelter, they were fleeing an abusive relationship and facing an uncertain future. Having migrated to Canada only months earlier, Niku spoke very little English. During intake, she avoided eye contact and spoke softly — her exhaustion and fear evident. Recognizing the language barrier, Yorktown’s multilingual, multicultural team arranged for cultural interpreters to complete her assessment and connect Niku with critical supports. The team’s first priority was safety and stability. Yorktown’s Child Advocate workers helped secure daycare for her daughters and a […]

B.L.A.C.

Supporting Black identified children and youth involved with child welfare, at risk of care, or are leaving care and transitioning back to family or into the community.

Growing With Grief

Individual, family and group counselling and support for children, youth and families experiencing grief related to the death or dying of a parent, sibling or in-home custodial caregiver.

Rainbow West

A youth-led 2SLGBTQ+ program that provides a safe environment for youth to engage in pro-social activities, lead community initiatives, capacity building, and peer support.

Upcoming Closures:

Yorktown Family Services will be closing our offices early for an All Staff Event on Friday, December 19th, 2025 at 11am.

All programs and services including our Rapid Access Therapy and What’s Up Walk-in will be cancelled that day.

Regular business hours will resume on Monday, December 22nd, 2025.

Virtual Rapid Access Therapy will still be available on Saturday, December 20th, 2025.

Thank you.

 

Holiday Hours 2025

Yorktown Family Services will be closed for the holidays from
Wednesday, December 24th, 2025 at 12 pm (noon).

Head office (2010 Eglinton Ave)

Our Infant, Child and Youth Mental Health Site will be closing at 12pm (noon) on
Wednesday, December 24th, and closed on December 25th and 26th, 2025.

We will open from 9am to 5pm on Monday, December 29th, 2025
and Tuesday, December 30th, 2025.

We will open from 9am to 12pm (Noon) on Wednesday, December 31st, 2025

We will be closed on Thursday, January 1st, 2026.

Regular business hours resume on Friday, January 2nd, 2026 (9am to 5pm).

West Toronto YWHO (1541 Jane St.)

Our West Toronto Youth Wellness Hub Ontario site programs and services will be closed for in-person services from December 22nd, 2025 to January 2nd, 2026.

Rapid Access Therapy will remain open with regular business hours on Monday, December 22nd and Tuesday, December 23rd, and closed on Wednesday, December 24th, 2025.

Regular business hours and in-person services resume on Monday, January 5th, 2026.

What’s up walk-in® at
St. James Town (200 Wellesley St E.)

Our What’s Up Walk-in® location at St. James Town Community Corner will be closed for in-person services as of Wednesday, December 24th, 2025.

Regular In-Person walk-in services will resume on Monday, January 5th, 2026.

Virtual Rapid Access Therapy Holiday Hours

Please call 416-669-3521

Rapid Access Therapy services will be virtual only from 10am – 3pm
(last registration 1:30pm) on:

Monday, December 29th, 2025
Tuesday, December 30th, 2025
Friday, January 2nd, 2026.

Rapid access therapy/what’s up walk-in® returns to its regular schedule with in-person services as of Monday, January 5th, 2026.

Wishing everyone a happy and safe holiday!

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