START Program - Yorktown Family Services
andrea@yorktownfamilyservices.com, Ola@yorktownfamilyservices.com, catarinar@yorktownfamilyservices.com, KarleneH@yorktownfamilyservices.com

General Information

Fees:

Free

Service Delivery Format:
  • In Person:
    • By appointment only
Eligibility:
  • Ages: 0-29 years
Referral:

Referrals are usually made from Yorktown programs such as Rapid Access Therapy, Care Navigation, youth outreach, and others. Some community partners such as hospitals and child welfare have referred directly to the START Program.

Next Session Dates:

Ongoing

Sessions Per Year:

52 weeks per year

Service Duration:

8-12 sessions, within 15 weeks of service

Languages offered:
  • English
  • Spanish
  • Translation Services
Hours:
  • Weekedays
  • Evenings
Contact:

Karlene Haughton,
416-394-2424 ext: 1113
KarleneH@yorktownfamilyservices.com

Janine Fernandes, Intake Coordinator

437-335-0018
JanineF@yorktownfamilyservices.com

START Program

START stands for Strengths-based, Time-limited, Attainable, Realistic Therapy. This is an 8-12 session therapy program that relies on evidence informed treatment such as CBT (Cognitive Behavioural Therapy), BSFT (Brief Solution Focused Therapy), and family systems models, with the purpose of supporting children, youth, and their families to meet manageable goals. Participants of START come with various struggles and strengths and all are hoping to move towards change.

We aim to “start” with participants where they are at—understanding where someone is emotionally and mentally—and work in partnership with them to identify manageable goals that lead to realistic and meaningful change. Each participant or family is matched with a therapist for the duration of the program with the intention of stabilizing on the path towards meeting further goals, and connecting to additional services as needed.

LGBTQ+ positive, partners with other programs to provide seamless service, (i.e. access to a youth mentor)

Upcoming Schedule Change:

Please note that the What's Up Walk-in located at St. James Town Community Corner (200 Wellesley St. East) will have revised hours from 2pm to 8pm (last registration at 6:30pm) on the following Wednesdays:

  • Wednesday, October 29th
  • Wednesday, November 5th
  • Wednesday, November 12th
  • Wednesday, November 19th
  • Wednesday, November 26th

Regular Wednesday hours resume on: December 3rd, 2026.

Thank you.

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