Accessibility for Ontarians with Disabilities Act (AODA) - Yorktown Family Services
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Accessibility for Ontarians with Disabilities Act (AODA)

Recognizing the history of discrimination against persons with disabilities in Ontario, the purpose of this Act is to benefit all Ontarians by,

  1. developing, implementing and enforcing accessibility standards in order to achieve accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodation, employment, building structures and premises on or before January 1, 2025; and
  2. providing for the involvement of persons with disabilities, of the Government of Ontario and of representatives of industries and of various sectors of the economy in the development of the accessibility standards.Please click on the link below to access the training module:
  3. Customer Service Standard is the 1st of 5 Standards – Now the law to comply by January 1, 2012.

http://vubiz.com/cas/Default_EN.asp

For detail agency policies for the AODA  please click below:

1.10CustomerServicePolicy

2.13IntegratedAccessibilityStandardsRegulation

multi-yearaccessbilityplan

 

 

 

 

Upcoming Schedule Change:

Please note that the What's Up Walk-in located at St. James Town Community Corner (200 Wellesley St. East) will have revised hours from 2pm to 8pm (last registration at 6:30pm) on the following Wednesdays:

  • Wednesday, October 29th
  • Wednesday, November 5th
  • Wednesday, November 12th
  • Wednesday, November 19th
  • Wednesday, November 26th

Regular Wednesday hours resume on: December 3rd, 2026.

Thank you.

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