What’s Up Walk-In® - Yorktown Family Services

What’s Up Walk-In®

General Information

Fees:

Free

Service Delivery Format:
  • Virtual (over the phone or through web conferencing)
  • Walk-in Rapid Access Therapy at the West Toronto Youth Wellness Hub
  • Walk-in at Centre Francophone du Grand Toronto
Eligibility:
    • Ages: 0 – 29 years
    • Parents and/or Caregivers
Referral:

No referral required

Next Session Dates:

As needed; Ongoing

Service Duration:

1 hour sessions

Languages offered:
  • English
  • Spanish
  • Polish
  • Translation Services
Rapid Access Therapy Service Hours:

Rapid Access Therapy is now offering Walk-in services, Monday to Friday, at the West Toronto Youth Hub located at the Jane Street Hub, 1541 Jane St., North York.

Please note registration closes 1 hour 30 minutes prior to the end of service hours.

No appointment necessary; first come, first served.

Monday 11:00 a.m. to 4:00 p.m.
(Last Registration 2:30pm)
Tuesday 3:00 p.m. to 8:00 p.m.
(Last Registration 6:30pm)
Wednesday 3:00 p.m. to 8:00 p.m.
(Last Registration 6:30pm)
Thursday 11:00 a.m. to 4:00 p.m.
(Last Registration 2:30pm)
Friday 10:30 a.m. to 3:30 p.m.
(Last Registration 2pm)
Saturday* 10:00 am to 2:00 pm
(Last Registration 12:30pm)

*Saturdays are virtual only – please  call 416-669-3521

Virtual Rapid Access Therapy Service Hours:

Limited virtual sessions are available, Monday to Friday, during walk-in hours (see above). Please call 416-669-3521 to book your time. Registration closes 1 hour and 30 minutes prior to end of service hours; calls made after that time will be booked for the following day.

what’s up walk-in® at St. Jamestown Community Corner (The Corner):

Walk-in services coming 5 days a week at The Corner, located in downtown Toronto at St. Jamestown Community Corner at 200 Wellesley St. E., just east of Sherbourne Street. Please call 416-964-6657 before arrival to reduce wait times. 

Monday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Tuesday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Wednesday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Thursday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Friday 12:00 p.m. to 5:00 p.m.
(Last Registration 3:30 p.m.)
Map:

West Toronto Youth Wellness Hub Ontario site:

1541 Jane Street, North York ON M9N 2R3

St. Jamestown Community Corner (The Corner)

200 Wellesley St. E. 

For general inquiries:

Please call 416-394-2424 Ext:0
or email info@yorktownfamilyservices.com

Little african american girl and her parents at reception of psychologist, kid sharing her feelings with doctor

What’s Up Walk-In®

What’s Up Walk-In is a rapid access to therapy service. This service is available without appointment during designated times across the City of Toronto through a network of child and youth mental health agencies. Therapists work from a single-session solution-focused model building on client skills and resources to achieve results quickly. There is no fee for service.

Yorktown Family Services is a member of the What’s Up Walk-in city-wide network of partners offering immediate access to mental health services. Yorktown’s What’s Up Walk-in is based at our West Toronto Youth Wellness Hub and St. Jamestown The Corner, serves ages 0 to 29 as well as families and caregivers of children and youth.

Clients can connect with a Therapist in person at the What’s Up Walk-in from Monday to Friday, no appointments are required; first come first served, at two locations. Registration closes 1 hour and 30 minutes before closing time. Virtual therapy sessions are available on Saturdays.

Yorktown has a partnership with St. Jamestown The Corner for a walk-in counselling service 5 days a week at their 200 Wellesley St. E., just east of Sherbourne Street. Please call 416-964-6657 for more information on accessing services at that location.  

To learn more about how to access counselling in-person through the What’s Up Walk-in at the West Toronto Youth Wellness Hub, or virtually, please call 416-669-3521.

LGBTQ+ positive space & youth hub environment

Upcoming Schedule Change:

Please note that the What's Up Walk-in located at St. James Town Community Corner (200 Wellesley St. East) will have revised hours from 2pm to 8pm (last registration at 6:30pm) on the following Wednesdays:

  • Wednesday, October 29th
  • Wednesday, November 5th
  • Wednesday, November 12th
  • Wednesday, November 19th
  • Wednesday, November 26th

Regular Wednesday hours resume on: December 3rd, 2026.

Thank you.

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