General Information
Fees:
Free
Service Delivery Format:
- Virtual (over the phone or through web conferencing)
- Walk-in Rapid Access Therapy at the West Toronto Youth Wellness Hub
- Walk-in at Centre Francophone du Grand Toronto
Eligibility:
-
- Ages: 0 – 29 years
- Parents and/or Caregivers
Referral:
No referral required
Next Session Dates:
As needed; Ongoing
Service Duration:
1 hour sessions
Languages offered:
- English
- Spanish
- Polish
- Translation Services
Rapid Access Therapy Service Hours:
Rapid Access Therapy is now offering Walk-in services, Monday to Friday, at the West Toronto Youth Hub located at the Jane Street Hub, 1541 Jane St., North York.
Please note registration closes 1 hour 30 minutes prior to the end of service hours.
No appointment necessary; first come, first served.
| Monday | 11:00 a.m. to 4:00 p.m. (Last Registration 2:30pm) |
| Tuesday | 3:00 p.m. to 8:00 p.m. (Last Registration 6:30pm) |
| Wednesday | 3:00 p.m. to 8:00 p.m. (Last Registration 6:30pm) |
| Thursday | 11:00 a.m. to 4:00 p.m. (Last Registration 2:30pm) |
| Friday | 10:30 a.m. to 3:30 p.m. (Last Registration 2pm) |
| Saturday* | 10:00 am to 2:00 pm (Last Registration 12:30pm) |
*Saturdays are virtual only – please call 416-669-3521
Virtual Rapid Access Therapy Service Hours:
Limited virtual sessions are available, Monday to Friday, during walk-in hours (see above). Please call 416-669-3521 to book your time. Registration closes 1 hour and 30 minutes prior to end of service hours; calls made after that time will be booked for the following day.
what’s up walk-in® at St. Jamestown Community Corner (The Corner):
Walk-in services coming 5 days a week at The Corner, located in downtown Toronto at St. Jamestown Community Corner at 200 Wellesley St. E., just east of Sherbourne Street. Please call 416-964-6657 before arrival to reduce wait times.
| Monday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Tuesday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Wednesday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Thursday | 11:00 a.m. to 8:00 p.m. (Last Registration 6:30 p.m.) |
| Friday | 12:00 p.m. to 5:00 p.m. (Last Registration 3:30 p.m.) |
Map:
West Toronto Youth Wellness Hub Ontario site:
1541 Jane Street, North York ON M9N 2R3
St. Jamestown Community Corner (The Corner)
For general inquiries:
Please call 416-394-2424 Ext:0
or email info@yorktownfamilyservices.com

What’s Up Walk-In®
What’s Up Walk-In is a rapid access to therapy service. This service is available without appointment during designated times across the City of Toronto through a network of child and youth mental health agencies. Therapists work from a single-session solution-focused model building on client skills and resources to achieve results quickly. There is no fee for service.
Yorktown Family Services is a member of the What’s Up Walk-in city-wide network of partners offering immediate access to mental health services. Yorktown’s What’s Up Walk-in is based at our West Toronto Youth Wellness Hub and St. Jamestown The Corner, serves ages 0 to 29 as well as families and caregivers of children and youth.
Clients can connect with a Therapist in person at the What’s Up Walk-in from Monday to Friday, no appointments are required; first come first served, at two locations. Registration closes 1 hour and 30 minutes before closing time. Virtual therapy sessions are available on Saturdays.
Yorktown has a partnership with St. Jamestown The Corner for a walk-in counselling service 5 days a week at their 200 Wellesley St. E., just east of Sherbourne Street. Please call 416-964-6657 for more information on accessing services at that location.
To learn more about how to access counselling in-person through the What’s Up Walk-in at the West Toronto Youth Wellness Hub, or virtually, please call 416-669-3521.




