Rapid Access Therapy - Yorktown Family Services

Rapid Access Therapy

General Information

Fees:

Free

Service Delivery Format:
  • Virtual (over the phone or through web conferencing)
  • Walk-in at the West Toronto Youth Hub
Eligibility:
  • Ages: 0 – 29 years
  • Parents and/or Caregivers
Referral:

No referral required

Service Duration:

As needed, ongoing

Service Duration:

1 hour sessions

Languages offered:
  • English
  • Spanish
  • Polish
  • Translation Services
Rapid Access Therapy Service Hours:

Rapid Access Therapy is now offering Walk-in services, Monday to Friday, at the West Toronto Youth Wellness Hub located at the Jane Street Hub, 1541 Jane St., North York.

Please note registration closes 1 hour 30 minutes prior to the end of service hours.

No appointment necessary; first come, first served. Face masks may be required in waiting area; masks are available upon request.

Monday 11:00 a.m. to 4:00 p.m.
(Last Registration 2:30pm)
Tuesday 3:00 p.m. to 8:00 p.m.
(Last Registration 6:30pm)
Wednesday 3:00 p.m. to 8:00 p.m.
(Last Registration 6:30pm)
Thursday 11:00 a.m. to 4:00 p.m.
(Last Registration 2:30pm)
Friday 10:30 a.m. to 3:30 p.m.
(Last Registration 2pm)
Saturday* 10:00 a.m. to 2:00 p.m.
(Last Registration 12:30pm)

*Saturday sessions are virtual only – please  call 416-669-3521

Virtual Rapid Access Therapy Service Hours:

Limited virtual sessions are available, Monday to Friday, during walk-in hours (see above). Please call 416-669-3521 to book your time. Registration closes 1 hour and 30 minutes prior to end of service hours; calls made after that time will be booked for the following day.

what’s up walk-in® at St. James Town Community Corner (The Corner):

Walk-in services 5 days a week at The Corner, located in downtown Toronto at St. James Town Community Corner at 200 Wellesley St. E., just east of Sherbourne Street.

Please call 416-917-9356 or 437-551-8638 before your arrival.

Monday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Tuesday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Wednesday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Thursday 11:00 a.m. to 8:00 p.m.
(Last Registration 6:30 p.m.)
Friday 12:00 p.m. to 5:00 p.m.
(Last Registration 3:30 p.m.)
For general inquiries:

Please call 416-394-2424 Ext:0
or email info@yorktownfamilyservices.com

Rapid Access Therapy, provided at no charge, is barrier-free access to mental health counselling services offered virtually (Virtual Rapid Access Therapy) and in-person (Walk-in Rapid Access Therapy).

Virtual Rapid Access Therapy

Limited virtual services are available during walk-in hours by calling 416-669-3521. Virtual sessions are also available on Saturdays from 10 a.m. to 2 p.m.; Please call 416-669-3521.

Walk-in Rapid Access Therapy

In-person services are available through our walk-in at our West Toronto Youth Wellness Hub, located in the Jane Street Hub, at 1541 Jane St. in North York. 

Walk-in counselling can be accessed from Monday to Friday; first come, first served. No appointments are required. Face masks may be required in waiting area; masks available upon request. Registration closes 1 hour and 30 minutes before closing time.

What’s Up Walk-In®

The What’s Up Walk-In is a Rapid Access Therapy brief counselling service offered at the by Yorktown Family Services at 2 locations: West Toronto Youth Wellness Hub in the West End, and downtown Toronto at St. Jamestown The Corner.

Upcoming Closures:

Yorktown Family Services will be closing our offices early for an All Staff Event on Friday, December 19th, 2025 at 11am.

All programs and services including our Rapid Access Therapy and What’s Up Walk-in will be cancelled that day.

Regular business hours will resume on Monday, December 22nd, 2025.

Virtual Rapid Access Therapy will still be available on Saturday, December 20th, 2025.

Thank you.

 

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