
Care Navigator Triage
December 10, 2025Job Title: Family & Individual Therapist-Estimated Time of Arrival Program
Salary: $68,692.91
Comp#: 2026-01
Contract: Full-Time Position (35hrs/wk./FTE1.0) – 18-month contract
Vacancy Type: This is a current position
Start Date: March 2026
Location: 2010 Eglinton Avenue West, Virtual/Video conferencing, Client visits at various locations within Ontario
Yorktown Family Services is a community-based non-profit social services agency dedicated to providing effective, accessible, quality mental health treatment, prevention, and outreach services to children, youth, women, and families in West Toronto. We are uniquely organized to deliver services through two independent but integrated organizations: Infant, Child, and Youth Mental Health & West Toronto Youth Hub — a children’s mental health center, and Violence Against Women Services — a shelter for women and their children who are fleeing an abusive relationship.
The Estimated Time of Arrival (ETA) Program is a mobile integrated care, behavioral health, social service support, and community capacity building model that provides direct service intervention and prevention for youth and young adults involved with or at risk of targeted violence acts across the Greater Toronto Area and Ontario. The model involves numerous evidence-based and informed practices to divert youth adults, and adult away from targeted violence and or violent ideologies.
Primary Function:
ETA Family & Individual Therapist’s role is to apply evidence based and evidence informed therapy services for youth, young adults, adults, and families who are impacted by or involved with ideologies that are disruptive to daily life or may lead to acts of violence. Primarily working with men and youth involved with the criminal justice system, under investigation or at risk of incarceration.
Responsibilities:
- Be the clinical expert in the area of mental health as part of a wider inter-disciplinary team
- Work with families or family members through family therapy to engage members that may align with ideologies that are disruptive to day to day living or lead to potential violence
- Work with closely with the Engagement and Intervention Support Worker to coordinate treatment plans and implement congruent interventions
- Monitor on a regular basis through the use of various tools and screeners social engagement and mental health functioning
- Complete psycho-social assessment reports, mid-term reports and closing reports
- Provide therapy in person, over the phone, in the community or online up to 2-3 times per week.
- Make referrals to more intensive services if required such as psychiatry, outpatient or inpatient support, residential care
- Be able to rapidly respond (24-48hrs.) to referral requests or coaching skills.
- Work collaboratively with various sectors and systems including; legal, justice, law enforcement and various local, provincial, federal agencies.
- Be able to incorporate culturally component methods in all practices
- Be open to work with program participants across the GTA and Province of Ontario through in-person, and virtual services
- Participate in regular rapid access/walk-in mental health therapy program
- When required work in other programs/departments, such as rapid access virtual counselling for community members aged 0-30, and/or groups for men who have perpetrated abuse in their families.
Qualifications:
- Minimum MACP or MSW
- Registered to a professional college i.e. CRPO/Registered Social Worker
- Minimum of 3-5 years of experience working with youth, young adults, adults involved with the criminal justice system
- Have a strong understanding of the social and mental health risk factors that lead young adults, and adults toward violent ideologies
- A good understanding of geopolitics and the impact on current trends that influence people toward groups that promote acts of violence
- Have a strong operational knowledge and experience with the excision of Trauma Focused CBT, Motivational Interviewing, Narrative Therapy, SFBT, Family Systems Therapy and be able to integrate models to meet the needs of program participants as needed
- Has a proven ability to engage with hard to reach people and communities and is able to sustain and be persistent through creative engagement strategies
- Presentation and communication skills are above average
- Comfortable attending court and other legal proceedings
- Has demonstrated the ability to manage sensitive information and develop communication strategies to message according to alignment with risk level or opportunity
- Ability to work flexible hours including evenings (possibly two evenings per week) and weekends are essential
- Has completed Violence Threat Risk Assessment (VTRA) Level one is an asset
- Vulnerable Sector Screening is required.
- Access to a reliable vehicle is a definite asset as travel across the GTA will be required
Report to the Manager, ETA and Clinical Development
Yorktown Family Services is an equal opportunity employer, committed to diversity.
Please submit your resume and cover letter to hr@yorktownfamilyservices.com by February 16th, 2026. Please quote “Competition 2026-01 and FIT-ETA” in the subject line. Please quote “Competition 2026-01 and FIT-ETA” in the subject line.
Yorktown values the diversity of people and communities and is committed to equity and inclusion. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities.
The Ontario Human Rights Code makes an exception for nepotism and anti-nepotism policies. Section 24(1)(d) of the Code specifically permits employers to grant or withhold employment or advancement in employment to someone who is the spouse, child or parent of the employee. All job applicants will be requested to disclose if any relative is a current employee of Yorktown.
Family Services. As per Yorktown’s Nepotism Policy 2.9, job applicants will be asked to disclose family members in accordance with the Ontario Human Rights Code.
Yorktown Family Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We thank all applicants for their interest, however, only those considered for an interview will be contacted.


