Important Client Information - Yorktown Family Services

Important Client Information

Questions or Concerns

For more information on Yorktown Family Services privacy practices, or to address concerns you may have, please contact:

Yorktown Family Services
Phone: (416) 394 2424
Fax: (416) 394-2689
For Intake and Info press ‘0.’ If after hours, leave a message and your call will be answered within 1 business day.

HOURS OF OPERATION:
Monday to Thursday: 9:00 AM to 8:00 PM

Privacy Officer
Phone: (416) 394-2424

For Client Rights and Responsibilities, please see page 7 of the Client Orientation Booklet.

For additional information, please refer to the Yorktown Family Services Client Orientation Booklet

You may also make a complaint about our information and privacy practices to the information and Privacy Commissioner at:

Information and Privacy Commissioner /Ontario
2 Bloor Street East, Suite 1400
Toronto, Ontario M4W 1A8
Telephone: (416) 326-3333
Toll Free: 1-800-387-0073

Upcoming Agency Closures:

Yorktown Family Services will be closing our Virtual Rapid Access Therapy on Saturday, October 18th, 2025.

Regular Service hours will resume on Monday, October 20th, 2025.

Yorktown Family Services will also be closing our offices at 1 pm on Thursday, October 30th, 2025 for our Annual General Meeting.

Rapid Access Therapy will be closed on that day.

All Regular Service hours will resume on Friday, October 31st, 2025

Thank you.

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