COVID-19 - Yorktown Family Services


COVID-19 Updates

Our top priority is to ensure the health and well-being of our community. As such, Yorktown Family Services is offering all  programs through virtual services.  We are closely monitoring the situation as it evolves and will continue to update our community.

During the COVID-19 outbreak counselling  will be offered by scheduled PHONE and Webinar sessions.

If you need any type of special support to participate or to have access to our materials, please contact Human Resources at ext. 222. Support persons to someone are most welcome. Also, should you require services in a language other than English, Yorktown offers telephone interpretation for telephone counselling services.

To book a PHONE counselling session with a therapist:

Call reception at: 416-669-3521

PHONE counselling sessions are offered during these times:

Available Phone/Video appointment times with a therapist:

  • 11:00 am – 2:30 pm
  • 3:00 pm – 6:30 pm
  • 3:00 pm – 6:30 pm
  • 10:30 am – 2:00 pm
  • 10:00 am – 12:00 pm

* Saturday by appointment only. To book, call by Friday at 3:00 pm

In Person at WTYH

  • 11:00 am – 2:00 pm

Thursday by Appointment only. To book, call by Wednesday at 3:30 pm


Due to the impact of the COVID-19 pandemic, the demand for mental health services has increased dramatically. Yorktown Family Services is experiencing a wait-list of up to six months for ongoing Family Therapy.

Please call our Rapid Access Virtual Service for assistance at 416-669-3521. You will receive a response within 48—72 hours. For hours of service please go to Rapid Access Virtual Service Hours.

All community programs and groups services are provided virtually. For inquiries, please call 416-669-3521 .

The 21st Annual Tribute Dinner – POSTPONED

If you have a general inquiry or would like to receive service, please call 416-669-3521 to speak with Reception.

Helpful Information & Resources

Resize Font

In Person Counselling is back at West Toronto Youth Hub at 1541 Jane St. North York. Available on Thursdays starting August 19, 2021 from 11:00 a.m. to 2:00 p.m. Cut off time is 2:00. Registration is required. Call: 416-669-3521 to book before 3:30 on Wednesdays.  

A COVID Pre-screening will be require at least 1 hour prior to arrival as part of registration process.